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Waiver
By accessing our website, you are agreeing to be bound by these privacy policy, and agree that you are responsible for compliance with any applicable local laws.
At Simply Play Kids, we value the trust our customers place in us and are committed to protecting the privacy of our guests. This Privacy Policy outlines how we collect, use, and safeguard information provided to us.
Information We Collect
We may collect personal information such as names, contact details, and payment information when you make a reservation, purchase tickets or memberships, or participate in our programs. We also automatically collect non-personal information such as browser details and IP addresses for analytics purposes.
Use of Information
We use personal information to process bookings, provide customer service, send promotional offers and updates (with consent), and improve our services. Non-personal information helps us analyze website traffic and optimize the user experience.
Children's Privacy
Simply Play Kids does not knowingly collect personal information from children under 13. Our services are intended for use by families, and any information provided by a child must be done with parental consent.
Sharing of Information
We do not sell, rent, or share personal information with third parties except with trusted service providers who assist with operations (e.g. payment processing). We may disclose information if required by law or to protect Simply Play Kids’ legal rights.
Data Security
Data Security
We use reasonable physical, electronic, and managerial measures to protect personal information from unauthorized access. However, no method is 100% secure, so we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party sites we do not control. We are not responsible for their privacy practices, which may differ from ours.
Cookies and Tracking
We use cookies and similar technologies to enhance the user experience and analyze traffic. You can adjust cookie settings in your browser preferences.
Rights and Choices
You may opt-out of marketing communications, update your information, or request data deletion by contacting us. We will comply with any legal rights you may have regarding your data.
Updates
We may update this Privacy Policy to reflect changes in laws or our practices. Please review it periodically for any modifications.
Contact
For inquiries or to exercise your rights, please contact us at info@simplyplaykids.com.
Unlimited play, endless smiles
Membership options to fit your family’s needs.
Frequently asked questions
Everything you need to know about the product and billing.
Is there a free trial available?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can I change my plan later?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can I change my plan later?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
What is your cancellation policy?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can other info be added to an invoice?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
How does billing work?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
How do I change my account email?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
