Privacy Policy

October 26, 2026

By accessing our website, you are agreeing to be bound by these privacy policy, and agree that you are responsible for compliance with any applicable local laws.

At Simply Play Kids, we value the trust our customers place in us and are committed to protecting the privacy of our guests. This Privacy Policy outlines how we collect, use, and safeguard information provided to us.

Information We Collect

We may collect personal information such as names, contact details, and payment information when you make a reservation, purchase tickets or memberships, or participate in our programs. We also automatically collect non-personal information such as browser details and IP addresses for analytics purposes.

Use of Information

We use personal information to process bookings, provide customer service, send promotional offers and updates (with consent), and improve our services. Non-personal information helps us analyze website traffic and optimize the user experience.

Children's Privacy

Simply Play Kids does not knowingly collect personal information from children under 13. Our services are intended for use by families, and any information provided by a child must be done with parental consent.

Sharing of Information

We do not sell, rent, or share personal information with third parties except with trusted service providers who assist with operations (e.g. payment processing). We may disclose information if required by law or to protect Simply Play Kids’ legal rights.

Data Security

Data Security
We use reasonable physical, electronic, and managerial measures to protect personal information from unauthorized access. However, no method is 100% secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites we do not control. We are not responsible for their privacy practices, which may differ from ours.

Cookies and Tracking

We use cookies and similar technologies to enhance the user experience and analyze traffic. You can adjust cookie settings in your browser preferences.

Rights and Choices

You may opt-out of marketing communications, update your information, or request data deletion by contacting us. We will comply with any legal rights you may have regarding your data.

Updates

We may update this Privacy Policy to reflect changes in laws or our practices. Please review it periodically for any modifications.

Contact

For inquiries or to exercise your rights, please contact us at info@simplyplaykids.com.

Unlimited play, endless smiles

Membership options to fit your family’s needs.

Frequently asked questions

Everything you need to know about the product and billing.

What is the price for drop-in-play?

1 to 2 yr old $11, 3yrs and above $14

Is outside pizza allowed during parties

No, all pizzas for parties must be ordered through Simply Play. Extra pizzas can be added other than what the package comes with.

Veggie, meatlovers, Hawaiian pizzas are options that can be added but come with additional cost

Do you have a designated toddler area

Yes, Simply Play has a designated play area for 0 to 3 year olds

Do you have a baby change station?

Yes, baby change station can be found in the family washroom

Can I bring outside food during my parties

Outside food is allowed. We do not allow greasy wet food, other finger food and dry main meals are allowed.
Birthday cake and cupcakes are allowed

Do you have a freezer for Ice cream cake

Yes, there is a freezer to store your ice cream cake

Do you sell snacks?

There is a vending machine for snacks and a designated area where snacks can be eaten

Are parents allowed on the play structure

Yes, our play structure is durable for parents to accompany little ones on it

Do you have washrooms?

Yes, we have a female, a male and a family washroom with a baby change

Do you host birthday parties at your facility

Yes we have several birthday party packages and party rooms for your parties

Do you host birthday parties at your facility

Yes, we have monthly and three-monthly memberships. We also have buy 10 get 3 free play passes

Do you have memberships

Yes, we have monthly and three-monthly memberships. We also have buy 10 get 3 free play passes

Do you have gift cards

Yes, we have monthly and three-monthly memberships. We also have buy 10 get 3 free play passes

In case I forgot my socks, can I buy socks at your facility

Yes, we have socks for sale at the facility

Do you have a water fountain

No, you can purchase bottled water at our facility

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

    
 
 
         
   Divya Nelluri 
 
 
 
  A fun place for kids and adults with a lot of options and space.
  
 
        
   Shaun 
 
 
 
  These guys deserve the 5 stars.
The employees are very nice and if they make a mistake they always try and make it right which is all we customers ask for, really.
My family has been there 2 times for a birthday party where the entire space was rented.
All in all, we had a great time.
The kids we happy, the prices are fair and we'll always come back.

If management is reading this, please take my suggestion here as constructive criticism with the best intentions.
The movie room is great. You got a nice little space for it and its certainly something not all play places have. So, with that said, I believe it would be a good idea to remove the huge grey filing cabinet and other junk beside it somewhere else where no one can see it.
It's a huge eye soar in such a great room.
You know what I mean? It's not crucial, but it would look way better.

Keep up the good, safe, work.
We'll be back soon.
  
 
        
   Remya Lekshmi 
 
 
 
  My boys had real fun at this place. The place is well-maintained, clean, and packed with exciting activities for kids of all ages. The staff was friendly and attentive, ensuring a safe environment for the little ones to explore and play. Highly recommended for a day of family fun!
  
 
        
   Chocolate ma 
 
 
 
  Great and fun place for kid's abd parent's my kid's love going for bday ir just to play.
  
 
        
   Lerline Mcdonald 
 
 
 
  Great place for the kids to have fun. My 4 yr old enjoyed it . He loved the 5D theater. Will definitely go again.
  
 
  
 
  
 
   Google rating score: 4.5 of 5, based on 319 reviews